CMS to post survey results

Home Care by David DiFilippo

    Q: I’m told all home nursing care agencies issue customer satisfaction surveys. Where can I access the results of those surveys so I can compare the different home care companies? ~ K. Peters, Cumberland


Home health agencies need liability coverage

Home Care by David DiFilippo

    Q: My mother recently became very ill because her home health aide mixed up her medications. The agency is telling me it is not liable for the mishap. Is that true? Is there a place to report the agency so this doesn't happen to someone else?
- Paula Wilson, North Kingstown

State does not keep list of companion firms

Home Care by David DiFilippo

    Q: I'm not finding a lot of listings for companion care companies in the Yellow Pages. Is there a list provided by the state that I can access? - Emma Lawrence, Barrington 


Daughter wants agency to watch ailing mom

Home Care by David DiFilippo

   Q: My mother was diagnosed with Alzheimer's disease a few years ago. She's now at the point where she needs someone with her during the days that I'm at work, but I'm uneasy about interviewing home care companies. Are there specific things I should inquire about in terms of how they care for those with Alzheimer's disease or dementia? How do I know she'll be safe? 
~ Margaret Smith, Providence

   

Archive by Years
Welcome   |   News   |   Columns   |   Calendar   |   Advertise